Cancellation Policy

Cancellations must be made 30 days prior to the reservation for a refund less the $30 processing fee.  If the cancellation falls within the 24 hours of making the reservation, we will waive the $30 processing fee.

Deposits will NOT be refunded for cancellations within the 30-day window. In the event the cancelled room(s) are refilled up by another party, it is at the sole discretion of the owners to determine if a refund is made to the original reservation.

Deposits will NOT be refunded for reservations cancelled during holidays or special events.  Those dates are as follows: Christmas Eve through New Year’s Day (12/24 – 1/1), Memorial Day Weekend*, Independence Day Weekend*, Under the Big Sky Music Festival Weekend**, and Labor Day Weekend*.

*Some holiday dates shift from year to year.  If any of your reservation nightly rates ends in a $.01, then those reserved nights are non-refundable.

**Please note that the Under the Big Sky Festival dates change year to year.  It typically falls on the second or third weekend in July on a Friday, Saturday and Sunday.  To check if your reservation falls under this “No Refund for Cancellation” window, please visit:  Under the Big Sky (underthebigskyfest.com)

Trip Insurance

We recommend trip insurance to help cover the costs of non-refundable reservations or other costs in the case of an unplanned illness or family emergency.  There are several companies that provide such coverage.  One example, is Cover Trip.

Minimum Nights Policy

We require a 3-night minimum stay on reservations booked during our high season:  May 15th through September 30th.   (We offer a 1 Night and 2 Night Rate during our busy summer season, but at a premium rate and you must call us directly to book.)

Smoking Policy

The lodge and most of the grounds are non-smoking. We do have a dedicated area in the front exterior where guests can smoke.

Please also refrain from using incense, essential oils in the rooms and bath bombs in the jacuzzi tubs.  Any costs associated will result in fees charged to the registered guest in that room.

Occupancy Policy

The number of people per room is governed by fire regulations, licensing, insurance and available space.  All of our rooms can accommodate two people maximum, with the exception of Glacier Suite where the maximum is four plus a pack and play or portable mattress. Glacier Suite can accommodate children of any age.   Pack and Plays are available upon request and are available on a first come first serve basis unless reserved ahead of time. Please call for more details or to reserve (406) 862-5488.

Check-in Time

Is between 3:00 p.m. and 5:00 p.m. If you are unable to arrive between these times, please notify us so that we can be sure to reach out to you with check-in instructions.  Early arrivals or late departures are available for a fee but must be coordinated ahead of time and is completely at the discretion of the GML staff in order to assure each guest is afforded the courtesy of their full stay with us. Check out time is at 11:00 a.m. on the day of your departure.  All late check outs must be arranged with GML staff ahead of time.

Free Parking

All parking is free. Please park in any space that is available.  Typically there is more than adequate parking for all guests.  We do not designate spaces per room or guest.  If you plan to bring more than one vehicle or an oversize vehicle, please let us know so that we can try to help you park while still maintaining plenty of space for other guests.

Room Damage

Damage to rooms, fixtures, furnishings, linens and anything else (i.e. electronic equipment, towels, artwork, etc.) will be charged at 120% of full and new replacement value plus any shipping and handling charges. Any damage to hotel property, whether accidental or willful, is the responsibility of the registered guest for the particular incident.  Any costs associated with repairs and/or replacement will be charged to the credit card of the registered guest.  In extreme cases, criminal charges will be pursued.

Hot Tub

Please note that our hot tub is available for use daily from 9am to 10pm except for on Tuesdays when regulations require us to empty, refill and treat the hot tub.  As soon as the hot tub is up to temperature (around 104 degrees F) on Tuesday evening, it will be ready for use. From time to time, the hot tub needs additional maintenance. There is no guarantee the hot tub will be in operational status at the time of your stay.

Covid-19 Policy

We take everyone’s health and safety very seriously, including that of our family who live in an adjoining building and our staff who work onsite. We are taking every precaution in and around the lodge to ensure the highest level of cleanliness by following the current guidelines. Masks will no longer be required for vaccinated guests, per the CDC’s May 13th, 2021 announcement. We ask that anyone not wearing a mask be extra courteous to those who may have concern or be immunocompromised.

Room Service

Does not take place daily.  Instead, we have service request sheets in the room for when our guests want to request linens, towels or anything else that is needing replacement or cleaning.  We will be changing bed sheets after a guest stays for three days.

We look forward to seeing you very soon.  Safe travels everyone!